Refund policy
Eligibility for Returns
To be eligible, your sports item must be:
- Unused and in the same condition as received
- With original tags attached
- In its original packaging
- Accompanied by proof of purchase
Note: Used or worn sports items (e.g., shoes, equipment) will not be accepted.
How to Start a Return
Contact us to initiate a request:
- 📧 Email: indiasplench@gmail.com
- 📞 Phone/WhatsApp: 7907787178
If approved, we will provide return instructions and details for sending the product back.
⚠️ Items sent without prior approval will not be accepted.
Damaged, Defective, or Wrong Items
Inspect your order upon delivery. If the item is damaged, defective, or incorrect, contact us within 48 hours with photos:
- 📧 indiasplench@gmail.com
- 📞 7907787178
Legal Name : Mohammed Sabith
We will resolve it quickly.
Non-Returnable Items
We do not accept returns for:
- Used sports items
- Products without original packaging or tags
- Sale or discounted items
- Gift cards
Exchanges & Replacements
- Request an exchange or replacement by contacting us
- Once approved, your replacement will be delivered within 7 days
- For exchanges, once your return is approved, place a new order
Refunds
We do not provide cash refunds. Only exchanges and replacements are offered. If a refund is exceptionally approved, it will be processed within 48 hours to your original payment method. Your bank may take additional time to reflect it.
For any queries:
- 📧 indiasplench@gmail.com
- 📞 7907787178